We design, build and operate AI agents trained on your business — answering customers, qualifying leads, processing documents, surfacing the right answer at 3am. Not a chatbot template. A real system that runs the work a person used to do.
30 minutes. No pitch. No obligation.
What we deliver
Every agent we ship is custom-trained on your services, your tone and your data. No off-the-shelf chatbot that hallucinates your pricing — a real system designed for the workflow you actually have.
Conversational voice agents that handle inbound calls, qualify leads, book appointments and send SMS confirmations — without a human on the line. They sound natural, follow your script logic, and hand off to a real person when it matters. Live 24/7, no rollover, no voicemail, no after-hours staffing cost.
Benefits: Zero missed calls, qualified leads only, available at 3am Christmas Eve.
Website chat and in-app agents that answer technical questions, generate quotes from your price list, and create leads in your CRM — custom-trained on your services, FAQs and tone of voice. Customers get instant answers at 11pm. You get a qualified lead in your inbox by morning.
Benefits: After-hours conversion, instant answers, no live-chat staffing.
Inbound forms, voice calls and chat conversations all run through an agent that scores, tags and routes the lead — pulling in context from your CRM, your website history and your pricing logic. Sales only sees the leads worth their time. The rest get handled (or politely declined) without a human touching them.
Benefits: Sales focus on hot leads, fewer wasted calls, faster response times.
Agents that read incoming PDFs, supplier emails, contracts or invoices — extracting the data, classifying it, and pushing it into your accounting, CRM or quoting system. Stop having a person re-type figures from a PDF every Monday morning. Stop missing line items. Stop quoting from stale supplier prices.
Benefits: Zero data entry, fewer pricing errors, hours back per week.
Your team asks a question — pricing, policy, procedure, how-do-I — and gets the right answer from your internal docs, SharePoint, Notion or wiki, with the source linked. New starters get up to speed in days, not months. Senior staff stop being interrupted by questions they've answered fifty times.
Benefits: Faster onboarding, less interruption, knowledge stays in the business.
Agents that sit across your existing tools — CRM, calendar, email, accounting, quoting — and run multi-step workflows end-to-end. 'New lead lands → check calendar → draft personalised reply → schedule follow-up → log to CRM.' One agent, the whole sequence, no human prompting in the middle.
Why NetGate
Plenty of agencies will demo a chatbot and call it AI. We're the Sydney team that designs, builds and operates production AI systems — and ships our own.
Every agent is trained on your business — your services, your pricing logic, your tone of voice, your edge cases. We don't drop a generic chatbot template into a widget and rebrand it. We design the conversation, curate the training data, and ship an agent that sounds like your business — because it was built around your business.
Leado is our quoting and invoicing app for Australian tradies — live on the App Store today (au.leado.app). We run AI and automation systems for clients in production every day. When you hire us, you're hiring the team that operates this stuff — not advisors who hand you a spec and walk away.
We don't outsource. The same Sydney-based team that designs your AI agent also trains it, ships it and supports it. One point of contact for the life of the system. When the agent needs new behaviour, you ring the developer who built it — not a ticket queue routed offshore.
We measure success in calls handled, leads qualified, documents processed, hours saved. Not in 'GenAI synergies' or model-name flexing. Before we start, we agree the metric. After we ship, we report against it. If the agent isn't moving the number, we change the agent.
You own the agent we build for you. Code, training data, prompts, integrations — all yours. We're an agency, not a SaaS subscription you can never leave. Hand-over documentation and access at the end of every project. If you want to take it in-house in three years, you can. If you want us to keep running it, we will.
Every agent we ship has guardrails: no hallucinated pricing, no off-script answers, no leaking customer data into training. We test edge cases before we deploy and we monitor production behaviour after. AI is powerful, but it has failure modes — we engineer around them so your customers never see them.
Free 30-minute strategy call. Tell us the workflow that's eating your team's day — calls, quoting, customer queries, document processing — and we'll show you what an AI agent could take off the plate.
Book a Free Strategy CallNo pitch. No obligation.
Custom AI agents and end-to-end automation systems for Australian businesses. We design, build and operate the layer that runs your phones, your quotes, your follow-ups and your back-office — so your team stops doing the work a system should be doing.
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